Can I return stones bought on Nivoda?



Yes. Stones that can be returned are marked as 'returnable' on the diamond listing.

Nivoda offers a 35 day return policy for all our returnable stones. Shipping fees may apply, so please check with our support team or your account manager if you have any queries.

To return an item, please reach out to our support team who will issue you with a label and collection if required. 

Once we receive the stone in our local office and it passes our quality control checks, we'll issue a credit note in 24-48 hours.